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What web accessibility is

At Synaptik, a subsidiary of Ruan Medical Group LLC DBA Texas Center for Lifestyle Medicine, we are committed to ensuring digital accessibility for people with disabilities. We aim to provide an inclusive experience for all users, regardless of their abilities or the technologies they use to access our website. Our ongoing efforts strive to meet and exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.Our Commitment to AccessibilityWe believe that the internet should be accessible to all, and we work diligently to ensure that our website is usable by people of all abilities. Our commitment includes:

  1. Continuous improvement of user experience for everyone

  2. Regular audits and updates to enhance accessibility

  3. Staff training on digital accessibility best practices

  4. Collaboration with users and experts in the field of accessibility

Measures Taken to Support AccessibilityTo ensure the highest level of accessibility, we have implemented the following measures:

  • Use of semantic HTML to provide a logical structure to our content

  • Proper labeling of form elements and providing clear instructions

  • Ensuring sufficient color contrast for text and important visual elements

  • Providing text alternatives for non-text content

  • Ensuring keyboard accessibility for all interactive elements

  • Implementing ARIA (Accessible Rich Internet Applications) attributes where necessary

  • Providing visible focus indicators for keyboard navigation

  • Ensuring that all functionality is operable through a keyboard interface

  • Avoiding content that may cause seizures or physical reactions

  • Providing ways to help users navigate, find content, and determine where they are

Conformance StatusOur website strives to conform to WCAG 2.1 Level AA standards. We regularly test our website using both automated tools and manual testing by users with various disabilities to ensure the best possible experience for all visitors.Known LimitationsWhile we strive for full accessibility, some content on our website may not yet be fully accessible. We are actively working to address these issues:

  • Some older PDF documents may not be fully accessible

  • Some video content may lack closed captions

  • Certain interactive features may have limited keyboard support

We are committed to addressing these issues and improving the accessibility of our website continuously.Feedback and Contact InformationWe welcome your feedback on the accessibility of the Synaptik website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Phone: 713-690-1991

  • Email: admin@txlifemed.org

  • Address: 333 West Loop North, Suite 250, Houston, TX 77024

We aim to respond to accessibility feedback within 3 business days.Compatibility and Technical SpecificationsOur website is designed to be compatible with the following technologies:

  • Recent versions of major web browsers (Chrome, Firefox, Safari, Edge)

  • Screen readers including JAWS, NVDA, VoiceOver, and TalkBack

  • Operating systems including Windows, macOS, iOS, and Android

The website relies on the following technologies for accessibility compliance:

  • HTML5

  • WAI-ARIA

  • CSS3

  • JavaScript

Assessment ApproachTo ensure our website meets accessibility standards, we:

  • Conduct regular internal audits using automated tools and manual testing

  • Engage external accessibility experts for comprehensive evaluations

  • Perform user testing with individuals who have various disabilities

  • Stay informed about the latest accessibility guidelines and best practices

Formal ComplaintsWhile we strive to ensure accessibility, if you have been unable to access any part of our website or have experienced discrimination, you have the right to file a formal complaint. Please contact our accessibility coordinator at admin@txlifemed.org for assistance.Additional ResourcesFor more information about web accessibility, we recommend visiting the following resources:

This statement was created on 01/27/2025 and is regularly reviewed and updated to reflect our ongoing commitment to digital accessibility.Synaptik is a subsidiary of Ruan Medical Group LLC DBA Texas Center for Lifestyle Medicine.

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